Cybercriminals Hacked Cleartrip's Email and Send Emails to Their Customers

Cleartrip is the airline and hotel booking website owned by Flipkart, which recently suffered a severe data breach in its internal system. Though they emailed their customer stating that some personal details were a part of the leak, no sensitive data of their customers have been compromised so far. They also said that they have approached the concerned authorities and filed a legal complaint as per the law. They have asked the customers to reset their passwords as a precautionary measure. Walmart-owned Flipkart earned a 100% stake in Cleartrip in 2021.

Surprisingly, this is not the first time that Cleartrip has suffered a hacking attack. In 2017, a group named Turtle Squad hacked its website and defaced it for a few minutes.

Their Email to the customers is as follows:

Dear Customer,

We hope you are well.

This is to inform you that there has been a security anomaly that entailed illegal and unauthorized access to a part of Cleartrip's internal systems. We are completely mindful that this would be of concern to you. We would like to assure you that aside from some details which are a part of you that aside from some details which are a part of your profile, no sensitive information pertaining to your Cleartrip account has been compromised as a result of this anomaly in our systems. You can choose to reset your password as a precautionary measure. As per our protocols, we have immediately intimated the relevant cyber authorities and are taking appropriate legal action and recourse to ensure necessary steps are being taken as per the law. We regret the inconvenience caused. Thank you for your patronage and your continued trust in our brand.

Cleartrip Private Limited.