CCNP (Troubleshooting)
(Network Administration)

CCNP (Troubleshooting) – Cisco Certified Network Professional (Troubleshooting)

Course Details

• Use Cisco IOS troubleshooting tools
  • Debug, conditional debug
  • Ping and trace route with extended options
• Apply troubleshooting methodologies
  • Diagnose the root cause of networking issues (analyze symptoms, identify and describe root cause)
  • Design and implement valid solutions
  • Verify and monitor resolution

• Troubleshoot switch administration
  • SDM templates
  • Managing MAC address table
  • Troubleshoot Err-disable recovery
• Troubleshoot Layer 2 protocols
  • CDP, LLDP
  • UDLD
• Troubleshoot VLANs
  • Access ports
  • VLAN database
  • Normal, extended VLAN, voice VLAN
• Troubleshoot trunking
  • VTPv1, VTPv2, VTPv3, VTP pruning
  • dot1Q
  • Native VLAN
  • Manual pruning
• Troubleshoot EtherChannels
  • LACP, PAgP, manual
  • Layer 2, Layer 3
  • Load balancing
  • EtherChannel misconfiguration guard
• Troubleshoot spanning tree
  • PVST+, RPVST +, MST
  • Switch priority, port priority, path cost, STP timers
  • PortFast, BPDUguard, BPDUfilter
  • Loopguard, Rootguard
• Troubleshoot other LAN switching technologies
  • SPAN, RSPAN
• Troubleshoot chassis virtualization and aggregation technologies
  • Stackwise

• Troubleshoot IPv4 addressing and subnetting
  • Address types (Unicast, broadcast, multicast, and VLSM)
  • ARP
  • DHCP relay and server
  • DHCP protocol operations
• Troubleshoot IPv6 addressing and subnetting
  • Unicast
  • EUI-64
  • ND, RS/RA
  • Autoconfig (SLAAC)
  • DHCP relay and server
  • DHCP protocol operations
• Troubleshoot static routing
• Troubleshoot default routing
• Troubleshoot administrative distance
• Troubleshoot passive interfaces
• Troubleshoot VRF lite
• Troubleshoot filtering with any protocol
• Troubleshoot between any routing protocols or routing sources
• Troubleshoot manual and autosummarization with any routing protocol
• Troubleshoot policy-based routing
• Troubleshoot suboptimal routing
• Troubleshoot loop prevention mechanisms
  • Route tagging, filtering
  • Split-horizon
  • Route poisoning
• Troubleshoot RIPv2
• Troubleshoot EIGRP neighbor relationship and authentication
• Troubleshoot loop free path selection
  • RD, FD, FC, successor, feasible successor
• Troubleshoot EIGPR operations
  • Stuck in active
• Troubleshoot EIGRP stubs
• Troubleshoot EIGRP load balancing
  • Equal cost
  • Unequal cost
• Troubleshoot EIGRP metrics
• Troubleshoot EIGRP for IPv6
• Troubleshoot OSPF neighbor relationship and authentication
• Troubleshoot network types, area types, and router types
  • Point-to-point, multipoint, broadcast, nonbroadcast
  • LSA types, area type: backbone, normal, transit, stub, NSSA, totally stub
  • Internal router, backbone router, ABR, ASBR 3.23.d Virtual link
• Troubleshoot OSPF path preference
• Troubleshoot OSPF operations
• Troubleshoot OSPF for IPv6
• Troubleshoot BGP peer relationships and authentication
  • Peer group
  • Active, passive
  • States and timers
• Troubleshoot eBGP
  • eBGP
  • 4-byte AS number
  • Private AS

• Troubleshoot GRE

• Troubleshoot IOS AAA using local database
• Troubleshoot device access control
  • Lines (VTY, AUX, console)
  • Management plane protection
  • Password encryption
• Troubleshoot router security features
  • IPv4 access control lists (standard, extended, time-based)
  • IPv6 traffic filter
  • Unicast reverse path forwarding

• Troubleshoot device management
  • Console and VTY
  • Telnet, HTTP, HTTPS, SSH, SCP
  • (T) FTP
• Troubleshoot SNMP
  • v2
  • v3
• Troubleshoot logging
• Local logging, syslog, debugs, conditional debugs
• Timestamps
• Troubleshoot Network Time Protocol(NTP)
  • NTP master, client, version 3, version 4
  • NTP authentication
• Troubleshoot IPv4 and IPv6 DHCP
  • DHCP client, IOS DHCP server, DHCP relay
  • DHCP options (describe)
• Troubleshoot IPv4 Network Address Translation (NAT)
  • Static NAT, Dynamic NAT, PAT
• Troubleshoot SLA architecture
• Troubleshoot tracking objects
  • Tracking objects
  • Tracking different entities (for example, interfaces, IPSLA results)

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