Cancellation & Refund

Admission and Refund Policy

1. Admission
   1. Admission to any courses offered by the ISOEH is governed by specified eligibility, details are available with the Admin office/ center Head.
   2. Some courses need some particular academic prerequisites. While the center head will inform the candidate of these prerequisites and help to assess the student, ultimately it is the student who needs to be sure that he possesses the prior knowledge required for admission into a course.
   3. Admission to a Course is not transferable to any other individual.
2. Enrolment Agreement
   This Agreement accumulates the entire agreement between the ISOEH and the student in reference to all matters herein referred to. A student who has registered for a program is assumed to have understood this document.
3. Validity of Admission
   1. Student admission is valid within 2months from the date of admission. The student has to start his class with this period and complete the course as per respective course duration.
   2. A student may book a seat in a particular course by paying the applicable non-refundable Booking Fee. This seat will be reserved for the student till 30 days from the date of booking. The student has to enroll by paying the entire fees within this 30 days period before starting the batch.
   3. Normal expiry of admission occurs upon the completion of the student’s course, with the certificate having been awarded. Cancellation of admission can take place for disciplinary reasons, as explained in item 5 below. Unless normally expired or cancelled, a student’s admission to a program remains valid till 2 months from the date of admission.
4. Fees
   1. A student has to pay the full course fee during the admission.
   2. For some courses there is an option to pay the fees in installment however the installments have to be paid with the due date fixed during the admission by the center head. A student whose fee payments are not up-to-date will be termed as Defaulter and will not be allowed to avail of any further services/class.
   3. All fees are payable by cash/cheque/NEFT. Credit Cards / Debit Cards are not accepted.
      Fees are not inclusive of service tax.
      Student has to pay extra service tax and swacchbharat tax on the total course fee.
   4. Students are required to collect their receipt and keep it for future reference.
5. Cancellation of Admission
   1. It is expected of students to adhere to the norms of discipline and manner within the premises. Non-adherence to these norms may lead to admission being cancelled and further may result in being barred from attending any program at any of the ISOEH centers.
   2. Failure to display continuing and participation interest in education and allied services by the student, may also lead to cancellation of admission.
6. Refund
   1. Application fee and admission fee are non-refundable.
   2. Refunds of tuition fees are possible if the student wishes to withdraw from a course/program registered, within 30 days from the day of admission.
   3. In case the student has attended at least two classes and has taken study materials no refund of tuition free will be done.
   4. The courseware fees will be refunded only if the courseware is returned undamaged (checked and passed by the center head as undamaged).
   5. Refunds arising out of requests in 6.2 above will be refunded to the student within 15 days of the request.
      Procedure to request a refund,
      • Send a written application stating the reason for refund to center head/ admin.
      • The application should be duly signed by both the student and a parent and should include an identity proof of the applicant and payment receipt.
      • No email requests for refunds will be entertained.
   6. No other fee is refundable.
   7. All Refunds will be done at the Center.